Help

Placing orders and payment:

We can receive your order through this web-site, by telephone or fax.

Web-site: to place your order through this web-site, all you need to this is add the product desired to the basket. You may continue buying or conclude the order by filling in the required spaces and providing the necessary information for payment and shipment preferences. If you have additional questions, you may e-mail us at info@editorialpatmos.com. We will confirm the order and the cost of the shipment as soon as possible. Visa, MasterCard, American Express and Discovery cards are accepted. Checks should be payable to Editorial Patmos and mailed to P.O.Box 668767, Miami, Florida 33166 U.S.A. Merchandise will be shipped upon receipt of payment. merchandise.

Via Telephone: If you prefer, you may place your order by telephone by calling (305) 593-8181 or toll-free at 1-877-452-9915 (within the U.S. only). Monday through Friday, 8:30 A.M. to 5:00 P.M. (EST). If your call is answered by our automated service, please leave a clear message with your name, telephone number and a brief message. Someone will return the call as soon as possible.

Via Fax: To place your order by fax, send a typed order including the product name and item number, price and the preferred shipment method, as well as business or personal information. It is important to include your means of payment. If your preference is by credit card, include the following information: Credit card type, account number, expiration date, complete name as it appears on the card and the billing address. Fax to (305) 593-8338. If the payment is by check, please make to Editorial Patmos and send to: P.O.Box 668767 Miami, FL 33166 U.S.A. The order will be shipped once payment arrives at our office. All the information you provide is strictly confidential and is not shared with any other person, company or organization.

Taxes & Shipping Costs:

The law in the State of the Florida demands the collection of a sales tax of 7% product. This tax does not applied to the Churches that provide a copy of their tax-exempt status form. Tax is not applied to sales to distributors or retailers, once a copy of their retail license is received.

Shipment costs:
The cost of the shipment will depend on the method that you choose.

Product warranty:

If the product that you receive is defective in any way, you may return it within 10 days for an exchange. Send the product to our address with a letter explaining the problem.

Our staff at Editorial Patmos is pleased to serve you with quality products that meet real needs at affordable prices.

¿Cómo contactarnos?:

You may communicate with our staff via e-mail at info@editorialpatmos.com, by mail at P.O. Box 668767, Miami, Florida 33166 - U.S.A.

You can also call us to the telephone (305) 593-8181 or at the 1-877-452-9915 within the U.S.